Terms & Conditions
Introduction and Acceptance of Terms
By using the website, apps, or services of Yalla Systems, you agree to comply with these terms and conditions. If you do not agree, please do not use the services.
Definitions
Provider/Us: Yalla Systems and its affiliates. User/You: any person or entity using our services. Services: the website, apps, APIs, integrations, and accompanying features.
Eligibility and Account Creation
You must be of legal age and enter accurate information when creating an account, while keeping your login credentials confidential and being responsible for activities conducted through your account.
License and Intellectual Property
We grant you a limited, revocable, non-exclusive license to use the services under these terms. All rights, trademarks, content, and code are owned by or licensed to Yalla Systems.
Services and Features
Services may include customer management, billing, monitoring, NOC tools, and more. We reserve the right to modify, improve, or discontinue any feature with appropriate notice when necessary.
Plans, Pricing, and Payments
Prices and fees (and applicable taxes) are clearly displayed in official channels. Payments are processed through trusted payment providers. Fees or restrictions may apply per provider policy. Service may be suspended for late payment within specified periods.
Subscriptions, Renewal, and Cancellation
Subscriptions may auto-renew unless cancelled before the renewal date. Cancellation and refund policies as stated on the pricing page or in your agreement with us apply.
Acceptable and Prohibited Use
Do not misuse the services or attempt unauthorized access or security circumvention. Do not upload or transmit viruses, malicious code, or content that violates regulations. Comply with all applicable laws and regulations.
Integrations and Third Parties
Our services may integrate with external systems (such as RADIUS, Google Drive, payment gateways). Your use of those services is subject to their providers' terms. We are not responsible for failures or changes from third parties.
Privacy and Data Protection
Your data is subject to our privacy policy. Please review it to understand how we collect, use, and protect data. Your use constitutes agreement with that policy.
Availability and Maintenance
We make reasonable efforts to ensure service availability and may perform scheduled or emergency maintenance. External factors may affect availability without direct liability within legal limits.
Disclaimer
Services are provided "as is" and "as available" without any express or implied warranties, including merchantability or fitness for a particular purpose or non-infringement.
Limitation of Liability
To the maximum extent permitted by law, we are not liable for any indirect, incidental, consequential, or loss of profits damages arising from your use of the services.
Indemnification
You agree to indemnify Yalla Systems, its officers, and employees against any claims or losses arising from your breach of these terms or misuse of the services.
Changes to Terms
We may update these terms from time to time. Your continued use of the services after publication constitutes acceptance of the changes. We recommend reviewing them periodically.
Governing Law and Jurisdiction
These terms are governed by the laws of the company's country of incorporation, and its courts have jurisdiction over any disputes arising from them unless otherwise agreed in writing.
Termination
We may terminate or suspend access to the services immediately in case of breach of terms or for legitimate operational reasons. You may terminate use at any time subject to any unpaid financial obligations.
Contact
For inquiries or feedback regarding these terms, please contact us via legal email or support.